Privacy Policy

Imc1 TV and this website (the "Site") is owned and operated by Canada Plus Media registered in Canada British Columbia.

We are committed to protecting your privacy on-line. We use the information we collect about you to provide services to you when you visit the Site. We appreciate that you do not want any personal information you provide to us distributed indiscriminately and here, we explain how we collect information, what we do with it and what controls you have.

It is your responsibility to read and understand this Privacy Policy. If you do not agree to all of this Privacy Policy and do not wish to be bound by it, you are not authorised to access or otherwise use the Site.

What Information we Collect

(a) Personal Information” is information about you as an individual. Examples include your name, mailing and e-mail addresses, age, birthday, telephone number, picture and voice recording. Your personal preferences, such as your favourite colour or flavour, could also qualify as Personal Information if connected with other information that identifies you. This Privacy Policy describes the types of Personal Information that we collect, how we collect it, why we collect it and what we use it for.

(b) Non-identifiable Information” is information that cannot be associated with, or traced back to, a specific person. Non-identifiable information includes: anonymous aggregated information, information about your visits to our Websites which is not linked to you, information about your computer’s operating system and web browser software. Your computer and its operating systems, browsers, and memory contain vast quantities of transaction data and records of your use of it. This Personal Information could be gleaned from these systems by outsiders if you do not take steps to protect your system. It is our policy not to associate this information with customers, even though we verify some kinds of technical information to ensure that our Websites are optimized to serve our customers.

(c) When you interact with our Websites, we may use a browser feature, known as a “cookie”, to verify non-identifiable information about visitors to our Websites and measure visitor traffic patterns. We do this to maintain the best possible Websites. A cookie is a small computer file. When you first visit our Websites, the Website manager may have implemented a program that creates a small computer file stored on your computer’s hard drive. We ensure that the minimum information required is placed in the cookie only so that we can recognize returning Website visitors. The cookie does not contain Personal Information and we will not combine information in the cookie with Personal Information that would enable us to identify you individually. On subsequent visits to the Website, our server communicates with your computer, reads the cookie, recognizes and confirms that you are a returning visitor. Our server uses this information to provide you with a “short cut” that facilitates the quickest, most efficient and best possible Website experience.

(d) In addition, third parties like our advertising partners could use "cookies" to verify Non-identifiable Information about you. Information collected in this fashion could be used to identify your behaviour, preferences and interests. This usage is subject to the privacy policy of such third parties.

(f) Most browser softwares allow you to delete cookies. You should consult your Internet service provider for information on how to delete cookies. This may interfere with our ability to personalize your experience at our Websites and be recognized, or may slow down performance.

How we Store Your Information

Information you submit via the Site is sent to a computer located in Canada. Information submitted by you may be transferred to, stored and processed by, our affiliates as well as our service providers and to other reputable third party organisations, which may be situated outside the Canada Economic Area. In addition, if you use our services while you are outside Canada, your information may be transferred outside the Canada in order to provide you with those services.

By submitting information, you agree to the collection, transfer, storage or processing of information about you for the purposes described in this Privacy Policy. We will take all reasonable steps to ensure that information about you is treated securely in accordance with this policy and that all information you provide to us is stored on secure servers.

How Your Information Is Used

We will use the information you provide to us to:

monitor, develop and improve the Site, services and your experience; assist in and administer the provision of services to you (i.e. dispatch news and communications relating to Imc1 TV; Canada Plus Media or any related sites or services via email, post, fax or phone, or to notify you that a particular service has been suspended for maintenance); process and deal with any complaints or enquiries made about you; contact you about a submission you have made to the Site, including any content you provide; and understand customer trends and patterns.

When We May Contact You

We may contact you; in relation to the functioning of any service you have signed up for in order to ensure that we can deliver the services to you; where you have opted to receive further correspondence; in relation to any contribution you have made to the Site, e.g. in relation to any blogs, message boards or forums made available to you on the Site; to invite you to participate in surveys about our services (participation is always voluntary); and for marketing purposes where you have specifically agreed to this.

Local pages will give you information about how we will contact you in relation to specific services.

Online Questionnaires

From time to time, we may request your feedback on an activity, product or service that we offer or provide or on content on our Websites. We ask for your name and e-mail address when you are providing us with feedback so that we may reply to you, but you always have the option of providing us the feedback without sharing this information.

Other Online Activities

When you visit our Websites and participate in other online activities, we may collect information such as your name, nickname, age category, preferences, opinions, etc. Whether or not you are required to join a club or become a member of the site to participate in these activities we always comply with the principles stated in subsection above with respect to clubs or memberships.

Online or Live Programs

We may have live shows. You can participate in our live programs. But keep in mind that you cannot use offensive, racist, rude, ethnic or religious, any threat, etc. Otherwise we have to cut off communication with you. In some cases, legal action may also be taken. You may not advertise your company or other person, business, or other persons on live programs unless you or your business have already written to us or a written contract for advertising.

Will I Be Contacted for Marketing Purposes?

Where and only where requested by you we will:

send you and keep you updated with information by email, telephone (including SMS) or mail about existing and new services, products and special offers from us; and/or send you information by email, telephone or mail about related products or services of selected third parties that may be of interest to you. However, you always have the opportunity to remove your consent to such use by contacting us with your request; We will not send you unsolicited premium rate SMS messages (which are SMS messages you pay to receive), although your service provider may impose a charge on messages that you receive. Please check with your service provider for details.

You can tell us not to contact you or share the information with a third party either at initial registration or later through updates or amendments to your personal information. We may occasionally contact you about products and services we feel may be of interest to you. This will only come from us (or our agents) and only if you have indicated that you do not object to these offers.

Will We Share Your Personal Information with Anyone Else?

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). Generally, we will only use your information within Imc1 TV or Canada Plus Media inc of companies. However, sometimes we will use third parties to process your information. We will require these third parties to comply strictly with its instructions and will require that they do not use your personal information for their own business purposes.

Offensive or Inappropriate Content at this Site

If you post or send offensive, inappropriate or objectionable content anywhere on or to the Site, or otherwise engage in any disruptive behaviour on the Site, we may use your personal information to stop such behaviour. Where we reasonably believe that you are or may be in breach of any of applicable laws (for example, but without limitation, content you have posted may be defamatory), we may use your personal information to inform relevant third parties such as your employer, school email/Internet provider or law enforcement agencies about the content and your behaviour.

What If I Am A User Aged 18 or Under?

If you are aged 18 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to the Site. Users without this consent are not allowed to provide us with personal information. If we become aware that you are under 16 and are attempting to or have submitted personal information via the Site without your parent/guardian's permission, we will not accept such information and we will take steps to remove such information from our records. This may involve us having to access and verify your age and other relevant details.

Limitation of Liability

The Site may contain links to other websites where information practices may be different to ours. For example, if you "click" on a link, the "click" may take you off the Site. You should consult the other websites' privacy notices as we are not responsible for and have no control over information that is submitted to, or collected by, these third parties.

We may sometimes offer content (e.g., competitions or promotions) sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain personally identifiable information that you voluntarily submit to participate in the website activity. We are not responsible for and have no control over these third parties' use of this information. However, we will notify you at the time of requesting personally identifiable information if these third parties will obtain such information.

We may use a reputable third party to present or serve the advertisements that you may see at the Site. This Privacy Policy does not cover any use of information that a third-party ad server may have collected from you.

Legal Disclaimer

We are not responsible nor will be liable to you in any way for events beyond our direct control. Because of the complex and constantly changing nature of our technology and business, we cannot guarantee nor do we represent that our performance will be error free, and to the maximum extent permitted by law we will not be liable for any direct, indirect, incidental, consequential or punitive damages or other loss suffered by you and relating to the use or release of your personal information.

How Long Will We Keep Your Personal Information?

We will hold your personal information on our systems for as long as is necessary for the relevant service. In the case that you wish to cancel your registration as a member of the Site, once an account is deleted, while people cannot use the personal information, it stays on the system for a period of one year for administration purposes before being deleted automatically.

Where you contribute to the Site, we will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.

Updates Privacy Policy

We reserve the right, from time to time, and at our sole discretion, to change or update this Privacy Policy.

All changes to this Privacy Policy will be published on this page and on the Site. Upon publication, each change will become effective and you will be deemed to be aware of and bound by it. You should therefore review this Privacy Policy regularly to ensure that you are up to date with the current terms of the Privacy Policy.

Contacting Customer Service

If you telephone, write or e-mail us to comment on one of our services or Websites, we will retain the information for our records during a certain period of time. Disclosure of your name and Personal Information is voluntary in this circumstance.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

We may use cookies to:

identify who you are and to access your account information; estimate our audience size and patterns; control how often visitors see similar ads; and track preferences and to improve and update our Site.

Security

Due to the nature of the Internet, we can't guarantee the protection of your personal information and we can't be responsible for any outcomes resulting from a breach of security when the Site is used. We're confident in our security, and it is always a top priority to ensure we do not get any problems.